Tag Archives: Succeed online

30 Comments

Face facts, my little cupcakes, you are not good at everything.

I know, I know, your mother told you that you could do anything you wanted in life. She did not, however, tell you that you could do everything. And if she did, she was wrong.

Pressure...
Creative Commons License photo credit: Casey Serin

Creative people have a bizarre tendency - probably born from the Starving Artist Mindset - to believe that they can do everything. Sadly, it just ain’t so.

Can you have a stab at it? Yes, probably. Will it be any good? Debatable. In truth, other people can often do things better than you and in far less time.

For example, whenever possible I outsource my graphics. I can kind of do graphics but I suck at them: it takes forever and makes me all stabby. Nasty, tricksy graphics, we hates them, Precious.

So I will budget like crazy to hire my wonderful graphics person, Lisa Valuyskaya. Lisa does in a couple of hours what it would take me days of hysterical sobbing to achieve. Ha, who am I kidding? Even with the sobbing, my efforts are pitiful compared to hers. Know why? Because she’s a professional graphic designer and I am not.

Help, help, I have no money

It’s sucky - you’d love to hire someone but your kids/pets/landlord need to eat. It’s just not an option.

In that situation, there are several choices:
Barter
Go without
Find a creative work-around
Outsource those tasks to parts of yourself

The first three are pretty self-explanatory but what about that last one? Outsourcing to yourself? What the hell?

OK, here’s what it means. When I have a task that I dislike and I can’t afford to hire someone, I try to find an aspect of myself that can deal and then I delegate to that sub-personality.

For example, my Inner Businesswoman is now responsible for financial decisions. I find asking for money difficult, so she does that bit. She overrides my Volunteer Junkie who likes to say things like, ‘oh hey, we could just barter instead’. My Inner Businesswoman is in charge of the bottom line and she reminds my Volunteer Junkie that there are bills to pay and the Inland Revenue does not accept vegetables and eggs, no matter how happy the chickens are.

Right now my Inner Businesswoman is very cross about the state of my book-keeping and is threatening to hire an Inner Accountant.

Another example. I have been struggling with newsletters but I was brushing my teeth the other day when to my surprise, an inner Girl Reporter suddenly turned up. She’s keen as mustard and doesn’t need to be paid because apparently she’s an intern. I hope she likes typing.

Hmm, this could be getting a leetle bit out of hand…

It does work though. Marketing making you cringe? Create your own PR person. Having trouble standing up for yourself? Oh honey, your Inner Diva has that one covered. Need help with the filing? Just access your Inner Secretary


Stock photo of Joan from Mad Men

And no, it doesn’t matter if you’re male, you can still imagine yourself as Joan from Mad Men. You’ve probably got better legs for stockings anyway.

Just don’t blame me if tidying up the studio requires an Inner Archaeologist.

A Caveat

This only works if you can access a part of yourself that is vaguely competent.

My Inner Graphic Designer is clearly an eight year old child who’s prone to temper tantrums and doesn’t understand what’s wrong with Comics Sans. If your Inner Accountant seems like the kind of guy who’s going to run off to Bermuda with your money, you should definitely hire a real one or find a more competent friend you can barter skills with.

Get a hat. Get lots of hats

‘Wearing several different hats’ is a critically important skill for any self-employed person.

I have taken this to its logical conclusion and frequently wear my sequin tiara when I’m working on business stuff. Apparently my Inner Businesswoman is a bit of a princess. But because I do it often, putting on the tiara now sends my brain the message, ‘hey, we’re doing business stuff now’. I’m thinking of expanding this: I’d like a writing hat and an art hat to add to my business tiara.

Dammit, I heard that. No, my art hat will NOT be a beret!

Given the choice between sticking their toe in a blender and having to market themselves, many creative people would have to sit down and think about it.

I understand. It’s cringe-worthy, embarrassing and gruelling putting your delicate, precious, creative endeavours out there.

In my experience, anything that helps you stand slightly apart from your creative work helps immensely. It could be silly hats, a public persona, a pseudonym or parts of yourself temporarily taking charge. Start thinking of yourself as a one-person publishing company instead of just a writer. Hell, delegate to your cuddly toys or draw paper doll alter-egos if it helps. You could even ask the cat to take charge. Actually, no, don’t do that, most cats have no work ethic and they’ll screw things up just to mess with you.

Now excuse me, I have to go, my Inner Businesswoman is tapping her foot, apparently time is money or some such shit…


7 Comments

Orange Cones and Their Strange Whereabouts
Creative Commons License photo credit: Sister72

Last Monday the lovely Rachelle from Magpie Girl posted an interview with me about my Internet Hand-holding consulting service. It’s a good interview, you can read it here. As part of the interview, I offered a half price deal on a session of my consulting. Instead of the usual price of £70, Rachelle's readers could get it for its original £35. I mentioned it on Twitter and Facebook. I thought it was great deal & I was hoping for a few new clients.

And…silence.

No one bought my thing. Tumbleweeds blew past. I felt needy, desperate, sad and pathetic. No one had bought my thing even though it was half-price - clearly no one loved me and everyone thought I was crap. Obviously I was a total failure. Oh woe, woe and thrice woe.

A revelation occurs

This evening I was messing around on my site when I realised that the sales page for Internet Hand-holding had moved in the last couple of days due to a bit of site tweaking.

‘Oh’, thought I, ‘I hope that Rachelle’s people aren’t getting an error page now. I should check on that.’

So I did. And it was even worse.

Rachelle and I had done the email interview some time ago and in the meantime, I had written a lovely new sales page. Unfortunately Rachelle did not know this because I had not told her. I hadn’t realised that the only link she had was for the original blog post announcing Internet Hand-holding and it didn't occurred to me to check the link when the interview was posted.

Unfortunately the original blog post did not link to the nice new sales page. In fact, it only had an old, dead Bixbe link on it. So, for an entire week, anyone clicking on the link from Rachelle’s site hoping to get a lovely special deal was directed to a page where there was absolutely no way they could buy my thing. No way at all.

Peeps, I’ve done some pretty daft things in my time but I have rarely felt quite so stupid as I did at that moment.

How I fixed it

Firstly, I contacted Rachelle, apologised and gave her the correct link. Because she is a sweetheart, she corrected it within the hour.

Then I muttered darkly about my stupidity on Twitter and several people agreed that they had also on occasion had done monumentally stupid things that took their breath away. This made me feel better.

I then edited the blog post that her post linked to. I put a message at the top of the post explaining to her readers what had happened, apologising and directing them to the correct page. I also removed the old dead Bixbe link. While it was unlikely that anyone was going to read the interview a week after it was posted, I wanted to instantly fix the problem because I had no idea how long it would take Rachelle to redirect people. Plus it was entirely my mistake and therefore my responsibility.

Then I told people on Twitter and gave them the direct link and the code.

At this point, I took a small tea break and wandered around the house laughing at myself because hey, at that point what else can you do?

Finally, I wrote this blog post.

What you can learn from this

1) Always check the technical side
‘Check the links’ is clearly the internet version of ‘measure twice, cut once’. If you’ve been featured on someone else's blog, check the links (ideally on the day it goes live, not a week later!) If you’ve moved things around on your blog, update all your links. The other thing I spotted during this debacle was that the link in my sidebar was also incorrect. Because the sales page had been moved, WordPress had magically redirected that link to the old blog post so for several days, no one could have bought my product at all.

2) Don't assume the worst
Because I was feeling sick last week, I instantly jumped to the worst possible conclusion - that everyone hated me and I should go and eat worms. Now it's entirely possible that no one does want half-price consulting but it was daft to assume that was the reason. Plus I spotted and corrected the mistake before Rachelle mentioned the offer to her entire mailing list, so it could have been much worse.

3) Apologise, fix things, move on
You can recover from what seems like disaster if you act quickly and openly. Everyone makes mistakes. Accept yours, tell people what happened, fix the problem, move on. I'm not going to beat myself up for ages about this. I did about half an hour of 'oh wow, I can't believe I was that stupid', then I dropped it. The important thing is that I've learnt from it.

4. Nothing is wasted
I got a blog post out of this, which is great as I'd been blocked on writing.

Get more help
If you'd like more information about building your online presence, check out the free resources section.

I am also available for online consulting if you need one-on-one help.